Saudia Airlines Launches BETA Version of Travel Companion (TC)
Saudia, the flag carrier of the Kingdom of Saudia Arabia, has unveiled the Travel Companion (TC), a state-of-the-art digital platform driven by cutting-edge artificial intelligence. This action is part of a two-year commitment to embrace new technologies and revolutionise the travel industry. Saudia's Travel Companion, developed in association with international professional services company Accenture, is poised to revolutionise how passengers engage with the airline and reshape the standards of digital travel.
With search results from reliable and authenticated sources and using image-supported responses, the Travel Companion provides individualised and customised solutions to fit each user's preferences and needs. The platform aims to serve as a comprehensive, one-stop shop where customers may reserve concierge services, including lodging, travel, dining, entertainment, and attractions, without having to navigate between other platforms. It also creates smooth connections with different rail companies and transportation platforms, guaranteeing a continuous and trouble-free ride.
Saudia plans to roll out more services in the upcoming stages, like voice command and digital payment options. Users can benefit from worldwide connectivity without depending on other internet providers by using an always-on Travel Companion that can be accessed via a telecom e-SIM card that Saudia has enabled. In addition, users can buy data packages for more apps, guaranteeing uninterrupted access to the platform's functions.
The Travel Companion's ultimate goal is to become the best travel app, offering unmatched travel knowledge. The Travel Companion aims to set itself apart in the airline sector by becoming the go-to platform for a variety of services beyond just booking flights.
His Excellency Engr. Ibrahim Al-Omar, Director General of Saudia Group said, “We are thrilled to introduce the Travel Companion, a game-changer in the airline industry that will revolutionise the digital travel experience. This platform, resulting from our ongoing collaboration with Accenture, signifies our forward-looking approach to providing guests with unparalleled convenience and flexibility.”
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